2024 乐鑫科技客户调查问卷 Espressif Customer Survey

为了给您提供更优质的服务，希望您能抽出几分钟时间，将您的感受和建议告诉我们，我们非常重视每位用户的宝贵意见，期待您的参与！
We hope you can take a few minutes to give us your feedback, so that we can provide you with better services. We respect the voice of every customer and look forward to your participation!

我们将抽取部分用户获得乐鑫精美礼品一份。如果您希望加入抽奖名单，请在最后一题留下您的邮箱。

We will organize a lucky draw to give survey participants a gift from Espressif. If you wish to be included in this draw, please leave your email address at the end of this questionnaire.

 

本调查问卷涵盖 41 个问题，预计花费 10 分钟。

This survey includes 41 questions and will take you about 10 minutes to complete it. 
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1.
您所在公司名称是？

What is the name of your company/organization?
公司，请列明公司名称
Company/Organization, please specify
个人
Individual
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2.
您在该公司的职位是？
What’s your position?
采购岗
Purchase
研发岗
R&D
产品经理或项目经理
Product manager/project manager
高级管理
Senior management
其他，请列明
Other, please specify
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3.
您公司在哪里运营？【多选题】
Where does your company operate? Multiple answers are possible.
中国
China
亚太地区（除中国外）
APAC (Asia-Pacific), excluding China
欧洲、中东和非洲
EMEA (Europe, Middle East and Africa)
北美
NA (North America)
其他，请列明
Other, please specify
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4.
您公司的类型？【多选题】
What best describes your company’s role in our business ecosystem?
终端客户/产品品牌商
End customer who designs, develops and produces products in your own brand
代工厂
OEM/ODM/OBM who provides manufacturing services
模组厂
Module houses
方案提供商
Solution provider
创客
Maker
代理商/经销商
Agents and distributors
其他，请列明
Other, please specify
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5.
您是通过何种渠道了解到乐鑫的？【多选题】
How did you learn about Espressif? Multiple answers are possible.
社区交流
Community
合作方推荐
Recommendation from partners
新闻媒体
News & Media
官方宣传渠道
Espressif’s official marketing channels
网络搜索
Online searching
其他，请列明
Other, please specify
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6.
您购买过乐鑫的哪款产品或服务？【多选题】
Which product or service have you purchased? Multiple answers are possible.
ESP8089 系列
ESP8089 series
ESP8266 系列（包括 ESP8285）
ESP8266 series (including ESP8285)
ESP32 系列
ESP32 series
ESP32-S2 系列
ESP32-S2 series
ESP32-S3 系列
ESP32-S3 series
ESP32-C2 系列（包括 ESP8684）
ESP32-C2 series (including ESP8684)
ESP32-C3 系列（包括 ESP8685）
ESP32-C3 series (including ESP8685)
ESP32-C6 系列（2.4 GHz Wi-Fi 6 + Bluetooth 5.3(LE) + Thread/Zigbee）
ESP32-C6 series (2.4 GHz Wi-Fi 6 + Bluetooth 5.3(LE) + Thread/Zigbee)
ESP32-H2 系列（Bluetooth 5.3(LE) + Thread/Zigbee）
ESP32-H2 series (Bluetooth 5.3(LE) + Thread/Zigbee)
ESP RainMaker 云服务
ESP RainMaker (Cloud)
Matter 解决方案
Matter Solution
定制服务
Customized service (including PCB design review, RF testing, certification support, customized flash pre-programming, module pre-provisioning service, hardware or software design service, etc.)
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7.
您对以下新产品线是否感兴趣？请根据贵司未来三年的需求程度进行选择。
How would you rate your interest in our new product lines based on your company's needs for the next three years?
非常感兴趣 Very Interested!感兴趣 Interested一般 Neutral不感兴趣 Uninterested非常不满意 Not Interested At All!
2.4 GHz Wi-Fi 6 芯片（ESP32-C6）
2.4 GHz Wi-Fi 6 SoC (ESP32-C6)
2.4 GHz Wi-Fi 6 SoC (ESP32-C6)
2.4&5 GHz 双频 Wi-Fi 6 芯片（ESP32-C5）
2.4&5 GHz dual-band Wi-Fi 6 SoC (ESP32-C5)
2.4&5 GHz dual-band Wi-Fi 6 SoC (ESP32-C5)
Thread 芯片（ESP32-H2）
Thread SoC (ESP32-H2)
Thread SoC (ESP32-H2)
高性能 SoC (ESP32-P4)
High-Performance SoC (ESP32-P4)
High-Performance SoC (ESP32-P4)
支持 802.15.4 和 Bluetooth 5.4 (LE) 的低功耗 SoC (ESP32-H4)
Low-power SoC with 802.15.4 + Bluetooth 5.4 (LE) (ESP32-H4)
Low-power SoC with 802.15.4 + Bluetooth 5.4 (LE) (ESP32-H4)
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8.
您选择供应商时主要考虑的因素？【多选题】
What are the main criteria when you choose supplier? Multiple answers are possible.
供应商品牌影响力
Supplier’s brand influence
供应商研发新技术的实力、创新的解决方案
Supplier’s capability of R&D in new technology, innovative solutions
产品品质、稳定性
Product quality, stability of performance
价格、交期等商务条件
Commercial terms such as price, lead time, etc
技术支持力度
Technical support
售后服务能力
After-sales customer service
已有知名客户使用
Already used by well-known customers
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9.
您购买乐鑫产品的主要应用领域？【多选题】
What are your main applications? Multiple answers are possible.
智能照明
Smart Lighting
智能音箱/故事机等音频类应用
Audio applications, e.g. Smart speakers and Story tellers
大家电
White Goods
其他家电应用
Other Home Electronics
消费电子
Consumer Electronics
工业控制
Industrial Control
智慧农业
Intelligent Agriculture
健康医疗
Healthcare
能源管理
Energy Management
车联网
Internet of Vehicles
教育
Education
金融支付类
Payment devices
模组
Modules
其他，请列明
Other, please specify
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10.
您认为乐鑫的产品质量相比竞争对手而言如何？
Compared to our competitors, is our product quality better, worse, or about the same?
有优势
Better
有不足
Worse
差异不大
About the same
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11.
您是否曾发表过有关乐鑫产品的文章（包括使用心得等）或曾向他人推荐过乐鑫的产品？
Have you ever published an article about Espressif products (including user experience), or recommended Espressif products to others?
是
Yes
否
No
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12.
有新项目会优先考虑乐鑫的产品吗？
How likely is it for you to buy from us again for new projects?
极有可能
Highly possible
可能
Maybe
不确定
Not sure
不太可能，原因是
Unlikely, please specify why
不可能，原因是
Impossible, please specify why
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