Survey on User Experience and Subscription Behavior in Companion AI

This is a user-oriented survey for Master thesis study, investigating the experience and motivation of Companion AI users. It will take less than 5 minutes. 
*Companion AI: AI companion platforms and applications
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1. What is your age?
Under 12
12-17
18-22
23-27
28-34
35-44
45-54
55-64
Over 65
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2. What is your gender?
Male
Female
Non-binary/Other
I don't want to say
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3. What is your highest level of education?
High school or equivalent
Vocational training
Bachelor's degree
Master's degree
Doctorate
Other
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4. What is your total annual income (before taxes)
No income (e.g. Students, stay-at-home parent)
＜10,000 EUR
10,000-40,000 EUR
40,001-55,000 EUR
55,001-70,000 EUR
70,001-85,000 EUR
85,000-100,000 EUR
＞100,000 EUR
I don't want to say
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5. Why did you start using Companion AI applications and platforms? (e.g., Replika, Paradot AI, Character_AI, etc. More than one option could be selected)[Multiple]
To seek emotional support (e.g. Care, love, empathy)
To seek companionship and reduce loneliness
To seek some useful information and advice
To seek some evaluative feedback regarding skills, abilities, self-understanding and intrinsic value
To explore AI technology out of curiosity
As a form of entertainment or leisure
Others (please specify)
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6. To what extent do you agree with the following statements?
Strongly disagreedisagreeNeutral/Uncertainagreestrongly agree
The Companion AI provides me with emotional support (e.g. Care, love, empathy)
The Companion AI provides me with emotional support (e.g. Care, love, empathy)
The Companion AI provides me with a sense of belonging and makes me feel less lonely
The Companion AI provides me with a sense of belonging and makes me feel less lonely
The Companion AI provides me with information support (e.g. Useful information, advice)
The Companion AI provides me with information support (e.g. Useful information, advice)
The Companion AI provides me with feedback, affirmation, or constructive evaluation, helping me better understand myself or my situation (e.g. Assessing abilities, skills, challenges, and values)
The Companion AI provides me with feedback, affirmation, or constructive evaluation, helping me better understand myself or my situation (e.g. Assessing abilities, skills, challenges, and values)
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7. How satisfied are you with your experience using Companion AI? 
Very dissatisfied
Very satisfied
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8. How long have you been using Companion AI (or how long had you used it before stopping)?
Very short (Less than 1 month)
Short (1–6 months)
Moderate (7–12 months)
Long (1–2 years)
Very long (More than 2 years)
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10. How likely are you to continue using Companion AI?
Not Likely or already stopped using
Very Likely
11. If you have stopped using Companion AI, what were the main reasons for your decision? (Don't answer this question if you have not stopped using it. More than one option could be selected)[Multiple]
I no longer relied on Companion AI for emotional support, reducing loneliness, self-reflection, or practical advice.
I did not find the AI interactions fulfilling.
The AI’s responses were repetitive or not engaging.
I did not trust the AI with my personal information.
I prefer human interactions over AI companionship.
The premium features were too expensive.
I lost interest over time.
Other (please specify)
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12. How often do you use Companion AI?
Rarely (Less than once a week)
Occasionally (1–2 times per week)
Sometimes (3–4 times per week)
Frequently (Almost every day)
Very frequently (Multiple times a day)
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13. Have you ever subscribed to a premium version of the Companion AI? 
Yes
No
14. Do you have any additional comments or feedback on your experience with Companion AI applications and platforms?
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