汇川技术2024年度可持续发展利益相关方调研问卷
INOVANCE 2024 Stakeholder Survey on Sustainable Development

尊敬的先生/女士：

在全球经济一体化与可持续发展的背景下，环境、社会及公司治理（ESG）议题日益受到重视，成为衡量企业价值与长期潜力的关键指标。它们不仅关乎企业的长远发展，更与社会的整体福祉紧密相连。汇川技术的每一步发展都离不开利益相关方的信任与支持，特别是在面对ESG挑战时，您的声音和期望是我们行动的指南针。

Dear Sir/Madam,

Environmental, social, and governance (ESG) matters are pivotal in today's integrated, sustainable economy, shaping corporate worth and future potential. They underpin our growth and societal welfare. Your trust and insights drive INOVANCE forward, especially in ESG challenges.

为了更准确地了解您对汇川技术在ESG方面的期望与关注点，我们特发起此次问卷调研。预计耗时10-15分钟，您的回答将以匿名形式收集，确保意见得到充分尊重。

We've launched a quick 10-15 min survey to hear your ESG expectations. Your anonymous feedback is crucial.

您的每一份回答，都是对我们持续改进与创新的宝贵支持。我们期待与您共同探索和实践可持续发展的路径。

衷心感谢您的参与！

Thank you for supporting our improvement and innovation towards sustainability.

汇川技术可持续发展办公室

INOVANCE Sustainable Development Office

2024/11/15

2.1 环境

	非常不重要	不重要	一般	重要	非常重要
应对气候变化：公司通过采取措施来减少气候变化带来的负面影响，并适应气候变化可能带来的挑战，包括减少企业生产运营所产生的直接/间接的温室气体排放、减少企业价值链温室气体排放、评估并管理气候变化可能带来的风险（如极端天气、供应链中断等），并采取措施提高企业对气候变化的适应能力等行为。
应对气候变化：公司通过采取措施来减少气候变化带来的负面影响，并适应气候变化可能带来的挑战，包括减少企业生产运营所产生的直接/间接的温室气体排放、减少企业价值链温室气体排放、评估并管理气候变化可能带来的风险（如极端天气、供应链中断等），并采取措施提高企业对气候变化的适应能力等行为。
污染物排放：公司根据法律法规要求和自身经营性质，建立水污染、大气污染、噪声污染及土壤污染防治管理体系、制定管理制度、执行环境影响评价、实施减排措施、设定主要污染物排放量目标并披露污染物排放的具体情况，从污染物产生、处理到排放各个环节，严格管理污染物并降低环境影响的行为。
污染物排放：公司根据法律法规要求和自身经营性质，建立水污染、大气污染、噪声污染及土壤污染防治管理体系、制定管理制度、执行环境影响评价、实施减排措施、设定主要污染物排放量目标并披露污染物排放的具体情况，从污染物产生、处理到排放各个环节，严格管理污染物并降低环境影响的行为。
废弃物处理：公司根据法律法规要求和自身经营性质，建立有害和无害废弃物管理体系、制定管理制度、执行环境影响评价、实施减废措施、设定有害和无害废弃物产生量或回收量目标并披露有害和无害废弃物处理的具体情况，从废弃物产生、回收、处理各个环节，严格管理废弃物并降低环境影响的行为。
废弃物处理：公司根据法律法规要求和自身经营性质，建立有害和无害废弃物管理体系、制定管理制度、执行环境影响评价、实施减废措施、设定有害和无害废弃物产生量或回收量目标并披露有害和无害废弃物处理的具体情况，从废弃物产生、回收、处理各个环节，严格管理废弃物并降低环境影响的行为。
生态系统和生物多样性保护：公司根据法律法规及相关政策要求和自身经营性质，搭建管理体系，制定管理制度，定期监测、评估和披露生产经营活动对于重要生态系统、生物物种和生物遗传资源的依赖性、影响、风险和机遇，开展生物多样性就地、迁地保护和恢复行动，设定生态系统和生物多样性保护目标并披露行动进展，从而推动重要生态系统、生物物种和生物遗传资源获得全面保护的行为。
生态系统和生物多样性保护：公司根据法律法规及相关政策要求和自身经营性质，搭建管理体系，制定管理制度，定期监测、评估和披露生产经营活动对于重要生态系统、生物物种和生物遗传资源的依赖性、影响、风险和机遇，开展生物多样性就地、迁地保护和恢复行动，设定生态系统和生物多样性保护目标并披露行动进展，从而推动重要生态系统、生物物种和生物遗传资源获得全面保护的行为。
能源利用：公司结合行业特点和自身经营情况，搭建能源管理体系，评估能源使用情况，设定节能管理目标并实施节能措施，从而实现能源的高效利用，降低对环境的负面影响的行为。
能源利用：公司结合行业特点和自身经营情况，搭建能源管理体系，评估能源使用情况，设定节能管理目标并实施节能措施，从而实现能源的高效利用，降低对环境的负面影响的行为。
水资源利用：公司根据法律法规要求和自身经营性质，评估水资源使用情况、搭建水资源管理架构、制定水资源管理制度、开展水资源管理风险与机遇识别、落实水资源管理措施的行为。
水资源利用：公司根据法律法规要求和自身经营性质，评估水资源使用情况、搭建水资源管理架构、制定水资源管理制度、开展水资源管理风险与机遇识别、落实水资源管理措施的行为。
绿色产品与创新：公司通过产品全生命周期管理，践行“原料节俭化、工艺简单化、包装简装化、功能模块化“的理念，降低产品在原材料采购阶段和生产阶段资源消耗，以及提高产品能效，降低产品使用阶段能耗，从而实现降低产品全生命周期温室气体排放的行为。
绿色产品与创新：公司通过产品全生命周期管理，践行“原料节俭化、工艺简单化、包装简装化、功能模块化“的理念，降低产品在原材料采购阶段和生产阶段资源消耗，以及提高产品能效，降低产品使用阶段能耗，从而实现降低产品全生命周期温室气体排放的行为。
清洁技术机遇：公司通过全面洞察，把握全社会在绿色低碳转型过程中在能源、工业、建筑、交通等重要领域的所产生的市场机遇，通过创新研发新产品、开发产品组合等方式，提供清洁技术相关的产品和解决方案，回应相关市场机遇的行为。
清洁技术机遇：公司通过全面洞察，把握全社会在绿色低碳转型过程中在能源、工业、建筑、交通等重要领域的所产生的市场机遇，通过创新研发新产品、开发产品组合等方式，提供清洁技术相关的产品和解决方案，回应相关市场机遇的行为。
循环经济：公司根据法律法规要求和自身经营性质，在生产、流通过程中进行减量化、再利用、再循环的活动，包括搭建循环经济管理体系、制定循环经济制度、制定循环经济目标与计划、落实循环经济相关措施、评估循环经济进展及成效等行为。
循环经济：公司根据法律法规要求和自身经营性质，在生产、流通过程中进行减量化、再利用、再循环的活动，包括搭建循环经济管理体系、制定循环经济制度、制定循环经济目标与计划、落实循环经济相关措施、评估循环经济进展及成效等行为。
环境合规管理：公司根据法律法规要求和自身经营性质，搭建环境合规管理体系、制定环境合规管理制度、评估和应对环境事件的风险、披露环境事件及相关处罚情况，有效防控环境保护合规风险，履行生态环境保护责任的行为。
环境合规管理：公司根据法律法规要求和自身经营性质，搭建环境合规管理体系、制定环境合规管理制度、评估和应对环境事件的风险、披露环境事件及相关处罚情况，有效防控环境保护合规风险，履行生态环境保护责任的行为。

2.2 社会

	非常不重要	不重要	一般	重要	非常重要
公益慈善与志愿服务：公司积极承担社会责任，响应社会公共服务需求，实施公益活动，开展志愿服务，进行慈善捐助的行为。
公益慈善与志愿服务：公司积极承担社会责任，响应社会公共服务需求，实施公益活动，开展志愿服务，进行慈善捐助的行为。
创新驱动：公司在研发领域的管理体系建设情况和阶段性成果，包括公司的研发创新管理制度、研发投入、关键技术研发计划、研发能力平台建设情况进展、知识产权保护，以及创新激励、创新文化等内容。
创新驱动：公司在研发领域的管理体系建设情况和阶段性成果，包括公司的研发创新管理制度、研发投入、关键技术研发计划、研发能力平台建设情况进展、知识产权保护，以及创新激励、创新文化等内容。
供应链可持续管理：公司对供应链开展风险管理，从而保障供应链安全稳定的行为，包括供应链管理体系建设，如涵盖可持续发展议题的供应商准入标准建设、供应商分级分类管理、供应商风险评估、绩效考核等相关管理制度和措施，还包括供应商温室气体减排计划与行动、负责任的采购管理，以及其他与供应商合作，推动可持续供应链建设的行动。
供应链可持续管理：公司对供应链开展风险管理，从而保障供应链安全稳定的行为，包括供应链管理体系建设，如涵盖可持续发展议题的供应商准入标准建设、供应商分级分类管理、供应商风险评估、绩效考核等相关管理制度和措施，还包括供应商温室气体减排计划与行动、负责任的采购管理，以及其他与供应商合作，推动可持续供应链建设的行动。
产品安全与质量管理：公司保障自身的产品与服务符合法律法规、行业标准及客户在产品安全和质量方面的要求，符合人体健康和人身、财产安全的要求和标准，涵盖了产品安全与质量管理的相关目标、管理制度、能力建设、文化建设等内容。
产品安全与质量管理：公司保障自身的产品与服务符合法律法规、行业标准及客户在产品安全和质量方面的要求，符合人体健康和人身、财产安全的要求和标准，涵盖了产品安全与质量管理的相关目标、管理制度、能力建设、文化建设等内容。
客户服务质量：公司通过建设和完善客户服务网络、丰富信息获取和意见反馈渠道、及时快速高质量处理客户投诉，以及其他客户关系管理的举措，从而提升客户体验、提高客户满意度的行为。
客户服务质量：公司通过建设和完善客户服务网络、丰富信息获取和意见反馈渠道、及时快速高质量处理客户投诉，以及其他客户关系管理的举措，从而提升客户体验、提高客户满意度的行为。
数据安全与隐私保护：公司基于行业属性和自身经营性质，识别涉及数据安全与隐私保护的主要运营环节，搭建数据安全与隐私保护管理架构，制定相关管理制度，完善基础设施建设，制定数据泄露或安全事件应急响应计划、实施数据系统安全防护、定期审查和评估数据与隐私相关管理体系、开展数据安全与隐私保护相关专题培训等管理措施的行为。
数据安全与隐私保护：公司基于行业属性和自身经营性质，识别涉及数据安全与隐私保护的主要运营环节，搭建数据安全与隐私保护管理架构，制定相关管理制度，完善基础设施建设，制定数据泄露或安全事件应急响应计划、实施数据系统安全防护、定期审查和评估数据与隐私相关管理体系、开展数据安全与隐私保护相关专题培训等管理措施的行为。
人才吸引与留任：公司为了获取丰富的人才资源，吸引和留住人才所作出的努力。包括提供舒适良好的工作环境、公平透明的雇佣流程、具有竞争力的薪酬福利、畅通的发展通道和晋升机会，以及专项激励政策等。
人才吸引与留任：公司为了获取丰富的人才资源，吸引和留住人才所作出的努力。包括提供舒适良好的工作环境、公平透明的雇佣流程、具有竞争力的薪酬福利、畅通的发展通道和晋升机会，以及专项激励政策等。
员工权益与福祉：公司严格遵循法律法规与国际公约，尊重并保障员工合法权益，构建多元、包容和平等的工作环境，建立为员工提供的改善自身和家庭生活质量的福利体系的各种举措。
员工权益与福祉：公司严格遵循法律法规与国际公约，尊重并保障员工合法权益，构建多元、包容和平等的工作环境，建立为员工提供的改善自身和家庭生活质量的福利体系的各种举措。
员工培训与发展：公司为员工打造职业技能培训与能力建设平台，建立员工技能提升与职业发展的培训体系，从“面向岗位、面向市场和面向未来”的角度助力员工全面提升，以及定期提供职业发展规划指导和培训绩效考评的行为。
员工培训与发展：公司为员工打造职业技能培训与能力建设平台，建立员工技能提升与职业发展的培训体系，从“面向岗位、面向市场和面向未来”的角度助力员工全面提升，以及定期提供职业发展规划指导和培训绩效考评的行为。
职业健康与安全：公司为保障安全生产和员工健康所建立的职业健康与安全管理体系。包括危害或风险的识别与防控、安全生产评审、安全培训和职业健康管理等内容。
职业健康与安全：公司为保障安全生产和员工健康所建立的职业健康与安全管理体系。包括危害或风险的识别与防控、安全生产评审、安全培训和职业健康管理等内容。
产业合作与发展：公司以产业生态合作策略为核心，结合线上线下多种方式推动知识与人才交流，促进人才、技术、资源和信息的共享，实现优势互补，形成以汇川技术为核心，链接科研院所、高校、在校生、工程师、客户、终端用户的有机体，从而推动产业共赢发展。
产业合作与发展：公司以产业生态合作策略为核心，结合线上线下多种方式推动知识与人才交流，促进人才、技术、资源和信息的共享，实现优势互补，形成以汇川技术为核心，链接科研院所、高校、在校生、工程师、客户、终端用户的有机体，从而推动产业共赢发展。
乡村振兴：公司为支持乡村发展所做的努力与成果。包括支持乡村特色产业发展、支持乡村人才培养、支持乡村人才培养当地就业等举措。
乡村振兴：公司为支持乡村发展所做的努力与成果。包括支持乡村特色产业发展、支持乡村人才培养、支持乡村人才培养当地就业等举措。
科技伦理：公司严格遵循科技伦理规范，规范科技伦理违规行为的调查处理机制，开展科技伦理内外部培训与宣传等行动，有效防控科技伦理风险，不断推动科技向善、造福人类的行为。
科技伦理：公司严格遵循科技伦理规范，规范科技伦理违规行为的调查处理机制，开展科技伦理内外部培训与宣传等行动，有效防控科技伦理风险，不断推动科技向善、造福人类的行为。
平等对待中小企业：公司在追求经济效益、保护股东利益的同时，保护债权人利益，诚信对待供应商，及时支付中小企业款项，维护中小企业合法权益，优化营商环境的行为。
平等对待中小企业：公司在追求经济效益、保护股东利益的同时，保护债权人利益，诚信对待供应商，及时支付中小企业款项，维护中小企业合法权益，优化营商环境的行为。

2.3 治理

	非常不重要	不重要	一般	重要	非常重要
反商业贿赂及反贪污：公司在运营和管理过程中，根据相关法律法规和国际标准，采取一系列措施和程序以防止、识别和应对商业贿赂和贪污行为，包括制定和实施反贿赂和反贪污制度，评估和管理与贿赂和贪污相关的风险，设定防控目标，执行内部控制和合规审查，进行员工培训和意识提升，以及建立有效的监督和举报机制等举措。
反商业贿赂及反贪污：公司在运营和管理过程中，根据相关法律法规和国际标准，采取一系列措施和程序以防止、识别和应对商业贿赂和贪污行为，包括制定和实施反贿赂和反贪污制度，评估和管理与贿赂和贪污相关的风险，设定防控目标，执行内部控制和合规审查，进行员工培训和意识提升，以及建立有效的监督和举报机制等举措。
反不正当竞争：公司在其运营和管理过程中，根据相关法律法规和国际标准，采取一系列措施和程序以防止、识别和应对虚假宣传、实施垄断行为、侵犯他人商业秘密、侵犯他人知识产权等不正当竞争行为，包括搭建防范不正当竞争行为管理制度体系、完善风险评估流程、加强内部检查、开展培训提升意识等举措。
反不正当竞争：公司在其运营和管理过程中，根据相关法律法规和国际标准，采取一系列措施和程序以防止、识别和应对虚假宣传、实施垄断行为、侵犯他人商业秘密、侵犯他人知识产权等不正当竞争行为，包括搭建防范不正当竞争行为管理制度体系、完善风险评估流程、加强内部检查、开展培训提升意识等举措。
公司治理：公司通过搭建有效的“三会一层”治理架构，推动董事会多元化与独立性，确保公司规范运作以及公司治理的科学、规范与透明；
公司治理：公司通过搭建有效的“三会一层”治理架构，推动董事会多元化与独立性，确保公司规范运作以及公司治理的科学、规范与透明；
风险管理：公司通过在经营管理的各个环节中执行风险管理的相关流程，建立健全风险管理体系，以及对经济、环境及社会等方面相关事项的风险管理和合规管理。
风险管理：公司通过在经营管理的各个环节中执行风险管理的相关流程，建立健全风险管理体系，以及对经济、环境及社会等方面相关事项的风险管理和合规管理。
尽职调查：公司针对可持续发展相关风险所开展尽职调查的情况，包括尽职调查内容、范围、识别可持续发展相关负面影响或风险的程序等。
尽职调查：公司针对可持续发展相关风险所开展尽职调查的情况，包括尽职调查内容、范围、识别可持续发展相关负面影响或风险的程序等。
利益相关方沟通：公司建立并执行有效的利益相关方沟通机制，畅通沟通渠道，及时听取和反馈来自各利益相关方的意见和诉求。
利益相关方沟通：公司建立并执行有效的利益相关方沟通机制，畅通沟通渠道，及时听取和反馈来自各利益相关方的意见和诉求。

2.1 Environmental

	Very dissatisfied	Dissatisfied	Average	Satisfied	Very satisfied
Addressing climate change： a company's efforts to mitigate the negative impacts of climate change and adapt to the challenges it may pose. This includes actions such as reducing direct and indirect greenhouse gas emissions from production and operations, lowering emissions across the corporate value chain, assessing and managing risks related to climate change (such as extreme weather events and supply chain disruptions), and implementing measures to enhance the company's resilience to climate impacts.
Addressing climate change： a company's efforts to mitigate the negative impacts of climate change and adapt to the challenges it may pose. This includes actions such as reducing direct and indirect greenhouse gas emissions from production and operations, lowering emissions across the corporate value chain, assessing and managing risks related to climate change (such as extreme weather events and supply chain disruptions), and implementing measures to enhance the company's resilience to climate impacts.
Pollutant emissions management ：a company's establishment of management systems for controlling water, air, noise, and soil pollution, based on legal and regulatory requirements and the nature of its operations. This includes developing management policies, conducting environmental impact assessments, implementing emission reduction measures, setting targets for key pollutant emissions, and disclosing detailed information on pollutant discharges. The process involves strict management across all stages, from pollutant generation and treatment to final discharge, with the goal of reducing environmental impacts.
Pollutant emissions management ：a company's establishment of management systems for controlling water, air, noise, and soil pollution, based on legal and regulatory requirements and the nature of its operations. This includes developing management policies, conducting environmental impact assessments, implementing emission reduction measures, setting targets for key pollutant emissions, and disclosing detailed information on pollutant discharges. The process involves strict management across all stages, from pollutant generation and treatment to final discharge, with the goal of reducing environmental impacts.
Waste management：a company's efforts to establish systems for managing hazardous and non-hazardous waste based on legal requirements and the nature of its operations. This includes developing management policies, conducting environmental impact assessments, implementing waste reduction measures, setting targets for the generation or recycling of hazardous and non-hazardous waste, and disclosing detailed information on waste treatment. The process involves strict management across all stages, from waste generation and recycling to final disposal, with the aim of minimizing environmental impact.
Waste management：a company's efforts to establish systems for managing hazardous and non-hazardous waste based on legal requirements and the nature of its operations. This includes developing management policies, conducting environmental impact assessments, implementing waste reduction measures, setting targets for the generation or recycling of hazardous and non-hazardous waste, and disclosing detailed information on waste treatment. The process involves strict management across all stages, from waste generation and recycling to final disposal, with the aim of minimizing environmental impact.
Protecting ecosystems and biodiversity： a company's efforts to establish a management system, develop policies, and periodically monitor, assess, and disclose the dependencies, impacts, risks, and opportunities related to its operations on key ecosystems, species, and genetic resources. This includes conservation and restoration activities for biodiversity, setting targets for ecosystem and biodiversity protection, and reporting progress. These actions are guided by relevant laws, regulations, and policies to ensure comprehensive protection of critical ecosystems, species, and genetic resources.
Protecting ecosystems and biodiversity： a company's efforts to establish a management system, develop policies, and periodically monitor, assess, and disclose the dependencies, impacts, risks, and opportunities related to its operations on key ecosystems, species, and genetic resources. This includes conservation and restoration activities for biodiversity, setting targets for ecosystem and biodiversity protection, and reporting progress. These actions are guided by relevant laws, regulations, and policies to ensure comprehensive protection of critical ecosystems, species, and genetic resources.
Energy utilization ： a company's efforts to establish an energy management system tailored to industry characteristics and its own operations, assess energy consumption, set energy-saving targets, and implement conservation measures. These actions aim to achieve efficient energy use and reduce negative environmental impacts.
Energy utilization ： a company's efforts to establish an energy management system tailored to industry characteristics and its own operations, assess energy consumption, set energy-saving targets, and implement conservation measures. These actions aim to achieve efficient energy use and reduce negative environmental impacts.
Water resource utilization ： a company's actions to assess water usage, establish a water management framework, develop water resource management policies, identify risks and opportunities related to water resource management, and implement water management measures, in accordance with legal and regulatory requirements and the nature of its operations.
Water resource utilization ： a company's actions to assess water usage, establish a water management framework, develop water resource management policies, identify risks and opportunities related to water resource management, and implement water management measures, in accordance with legal and regulatory requirements and the nature of its operations.
Green products and innovation ： a company's efforts to manage the entire product lifecycle and adopt the principles of 'material efficiency, simplified processes, minimal packaging, and modular design.' This approach aims to reduce resource consumption during raw material procurement and production, enhance product energy efficiency, and lower energy consumption during product use, thereby achieving reductions in greenhouse gas emissions throughout the product's lifecycle.
Green products and innovation ： a company's efforts to manage the entire product lifecycle and adopt the principles of 'material efficiency, simplified processes, minimal packaging, and modular design.' This approach aims to reduce resource consumption during raw material procurement and production, enhance product energy efficiency, and lower energy consumption during product use, thereby achieving reductions in greenhouse gas emissions throughout the product's lifecycle.
Clean technology opportunities ： a company's efforts to identify and capitalize on market opportunities arising from society's transition to a green, low-carbon economy in key sectors such as energy, industry, construction, and transportation. Through innovation and development of new products or product portfolios, the company provides products and solutions related to clean technology in response to these market opportunities.
Clean technology opportunities ： a company's efforts to identify and capitalize on market opportunities arising from society's transition to a green, low-carbon economy in key sectors such as energy, industry, construction, and transportation. Through innovation and development of new products or product portfolios, the company provides products and solutions related to clean technology in response to these market opportunities.
Circular economy：a company's efforts to conduct reduction, reuse, and recycling activities throughout production and distribution processes, in line with legal requirements and the nature of its operations. This includes establishing a circular economy management system, developing relevant policies, setting goals and plans, implementing circular economy measures, and evaluating the progress and effectiveness of these efforts.
Circular economy：a company's efforts to conduct reduction, reuse, and recycling activities throughout production and distribution processes, in line with legal requirements and the nature of its operations. This includes establishing a circular economy management system, developing relevant policies, setting goals and plans, implementing circular economy measures, and evaluating the progress and effectiveness of these efforts.
Environmental compliance management ：the actions taken by a company to establish an environmental compliance management system, formulate environmental compliance management policies, assess and respond to the risks of environmental incidents, disclose environmental incidents and related penalties, effectively control the risks of environmental protection compliance, and fulfill their responsibilities for the protection of the ecological environment, in accordance with legal and regulatory requirements and the nature of their operations.
Environmental compliance management ：the actions taken by a company to establish an environmental compliance management system, formulate environmental compliance management policies, assess and respond to the risks of environmental incidents, disclose environmental incidents and related penalties, effectively control the risks of environmental protection compliance, and fulfill their responsibilities for the protection of the ecological environment, in accordance with legal and regulatory requirements and the nature of their operations.

2.2 Social

	Very dissatisfied	Dissatisfied	Average	Satisfied	Very satisfied
Charity and volunteer service : a company's active assumption of social responsibility, response to public service needs, implementation of charitable activities, conduct of volunteer services, and engagement in charitable donations.
Charity and volunteer service : a company's active assumption of social responsibility, response to public service needs, implementation of charitable activities, conduct of volunteer services, and engagement in charitable donations.
Innovation-driven initiatives : the establishment of a management system and phased achievements in the field of research and development within a company. This includes the company's R&D innovation management system, R&D investment, key technology R&D plans, progress in the construction of R&D capability platforms, intellectual property protection, as well as innovation incentives and innovation culture.
Innovation-driven initiatives : the establishment of a management system and phased achievements in the field of research and development within a company. This includes the company's R&D innovation management system, R&D investment, key technology R&D plans, progress in the construction of R&D capability platforms, intellectual property protection, as well as innovation incentives and innovation culture.
Supply chain sustainability management : a company's actions to conduct risk management in its supply chain to ensure the security and stability of the supply chain. This includes the construction of supply chain management systems, such as the establishment of supplier admission standards that cover sustainability development issues, supplier grading and classification management, supplier risk assessment, performance assessment, and other related management systems and measures. It also includes supplier greenhouse gas emission reduction plans and actions, responsible procurement management, and other actions in cooperation with suppliers to promote the construction of sustainable supply chains.
Supply chain sustainability management : a company's actions to conduct risk management in its supply chain to ensure the security and stability of the supply chain. This includes the construction of supply chain management systems, such as the establishment of supplier admission standards that cover sustainability development issues, supplier grading and classification management, supplier risk assessment, performance assessment, and other related management systems and measures. It also includes supplier greenhouse gas emission reduction plans and actions, responsible procurement management, and other actions in cooperation with suppliers to promote the construction of sustainable supply chains.
Product & service safety and quality management : a company's efforts to ensure that its products and services comply with laws and regulations, industry standards, and customer requirements regarding product safety and quality. It also meets the requirements and standards for human health, personal and property safety. This encompasses relevant goals, management systems, capacity building, and cultural development related to product safety and quality management.
Product & service safety and quality management : a company's efforts to ensure that its products and services comply with laws and regulations, industry standards, and customer requirements regarding product safety and quality. It also meets the requirements and standards for human health, personal and property safety. This encompasses relevant goals, management systems, capacity building, and cultural development related to product safety and quality management.
Customer service quality : the actions taken by a company to enhance customer experience and satisfaction by building and improving its customer service network, enriching channels for information acquisition and feedback, promptly and efficiently handling customer complaints, and implementing other customer relationship management initiatives.
Customer service quality : the actions taken by a company to enhance customer experience and satisfaction by building and improving its customer service network, enriching channels for information acquisition and feedback, promptly and efficiently handling customer complaints, and implementing other customer relationship management initiatives.
Data security and privacy protection : the actions taken by a company, based on its industry and business nature, to identify the main operational segments involving data security and privacy protection. This includes establishing a management framework for data security and privacy protection, formulating relevant management systems, improving infrastructure construction, developing emergency response plans for data breaches or security incidents, implementing data system security protection, regularly reviewing and assessing data and privacy-related management systems, and conducting specialized training on data security and privacy protection.
Data security and privacy protection : the actions taken by a company, based on its industry and business nature, to identify the main operational segments involving data security and privacy protection. This includes establishing a management framework for data security and privacy protection, formulating relevant management systems, improving infrastructure construction, developing emergency response plans for data breaches or security incidents, implementing data system security protection, regularly reviewing and assessing data and privacy-related management systems, and conducting specialized training on data security and privacy protection.
Talent attraction and retention: the efforts made by a company to acquire a rich pool of talent and to attract and retain that talent. This includes providing a comfortable and positive working environment, a fair and transparent hiring process, competitive compensation and benefits, clear development paths and promotion opportunities, and special incentive policies.
Talent attraction and retention: the efforts made by a company to acquire a rich pool of talent and to attract and retain that talent. This includes providing a comfortable and positive working environment, a fair and transparent hiring process, competitive compensation and benefits, clear development paths and promotion opportunities, and special incentive policies.
Employee rights and welfare: the various measures taken by a company to strictly follow laws and regulations as well as international conventions, respect and protect the legal rights and interests of employees, and build a diverse, inclusive, and equal work environment. It also includes establishing a welfare system aimed at improving the quality of life for employees and their families.
Employee rights and welfare: the various measures taken by a company to strictly follow laws and regulations as well as international conventions, respect and protect the legal rights and interests of employees, and build a diverse, inclusive, and equal work environment. It also includes establishing a welfare system aimed at improving the quality of life for employees and their families.
Employee training and development : the company's efforts to create a platform for vocational skills training and capacity building for employees, to establish a training system for skill enhancement and career development, and to support employees' comprehensive improvement from the perspectives of "position-oriented, market-oriented, and future-oriented." It also includes the regular provision of career development planning guidance and performance assessments of training.
Employee training and development : the company's efforts to create a platform for vocational skills training and capacity building for employees, to establish a training system for skill enhancement and career development, and to support employees' comprehensive improvement from the perspectives of "position-oriented, market-oriented, and future-oriented." It also includes the regular provision of career development planning guidance and performance assessments of training.
Occupational health and safety : the establishment of an occupational health and safety management system by a company to ensure safe production and the health of employees. This includes the identification and control of hazards or risks, safety production reviews, safety training, and occupational health management.
Occupational health and safety : the establishment of an occupational health and safety management system by a company to ensure safe production and the health of employees. This includes the identification and control of hazards or risks, safety production reviews, safety training, and occupational health management.
Industrial cooperation and development: a company's strategy centered around industrial ecosystem collaboration, which combines various online and offline methods to promote the exchange of knowledge and talent. This strategy aims to facilitate the sharing of talent, technology, resources, and information, achieve complementary advantages, and form an organic entity with INOVANCE Technology at its core, linking research institutes, universities, students, engineers, customers, and end users, thereby promoting win-win development in the industry.
Industrial cooperation and development: a company's strategy centered around industrial ecosystem collaboration, which combines various online and offline methods to promote the exchange of knowledge and talent. This strategy aims to facilitate the sharing of talent, technology, resources, and information, achieve complementary advantages, and form an organic entity with INOVANCE Technology at its core, linking research institutes, universities, students, engineers, customers, and end users, thereby promoting win-win development in the industry.
Rural revitalization : the efforts and achievements made by a company to support the development of rural areas. This includes supporting the development of characteristic industries in rural areas, fostering rural talent cultivation, and promoting local employment for rural talent.
Rural revitalization : the efforts and achievements made by a company to support the development of rural areas. This includes supporting the development of characteristic industries in rural areas, fostering rural talent cultivation, and promoting local employment for rural talent.
Technology ethics : a company's strict adherence to technology ethics standards, the establishment of mechanisms for investigating and dealing with violations of technology ethics, and the conduct of internal and external training and publicity on technology ethics. These actions are taken to effectively control the risks associated with technology ethics and to continuously promote the use of technology for good and the benefit of humanity.
Technology ethics : a company's strict adherence to technology ethics standards, the establishment of mechanisms for investigating and dealing with violations of technology ethics, and the conduct of internal and external training and publicity on technology ethics. These actions are taken to effectively control the risks associated with technology ethics and to continuously promote the use of technology for good and the benefit of humanity.
Equal treatment to small and medium-sized enterprise (SME) suppliers : a company's actions in protecting the interests of creditors and dealing with these suppliers in good faith while pursuing economic benefits and protecting the interests of shareholders. This includes the timely payment to SME suppliers, safeguarding the legal rights and interests of SME suppliers, and optimizing the business environment.
Equal treatment to small and medium-sized enterprise (SME) suppliers : a company's actions in protecting the interests of creditors and dealing with these suppliers in good faith while pursuing economic benefits and protecting the interests of shareholders. This includes the timely payment to SME suppliers, safeguarding the legal rights and interests of SME suppliers, and optimizing the business environment.

2.3 Governance

	Very dissatisfied	Dissatisfied	Average	Satisfied	Very satisfied
Anti-commercial bribery and anti-corruption : the series of measures and procedures a company adopts and implements during its operations and management to prevent, identify, and address acts of commercial bribery and corruption. This includes establishing and enforcing anti-bribery and anti-corruption policies, assessing and managing risks associated with bribery and corruption, setting prevention objectives, conducting internal controls and compliance audits, providing employee training and awareness-raising, and establishing effective monitoring and reporting mechanisms.
Anti-commercial bribery and anti-corruption : the series of measures and procedures a company adopts and implements during its operations and management to prevent, identify, and address acts of commercial bribery and corruption. This includes establishing and enforcing anti-bribery and anti-corruption policies, assessing and managing risks associated with bribery and corruption, setting prevention objectives, conducting internal controls and compliance audits, providing employee training and awareness-raising, and establishing effective monitoring and reporting mechanisms.
Anti-unfair competition : the series of measures and procedures a company takes during its operations and management to prevent, identify, and address unfair competitive practices such as false advertising, monopolistic behavior, infringement of others' trade secrets, and violation of intellectual property rights. This includes establishing a management system to prevent unfair competition, improving risk assessment processes, strengthening internal inspections, and conducting training to raise awareness.
Anti-unfair competition : the series of measures and procedures a company takes during its operations and management to prevent, identify, and address unfair competitive practices such as false advertising, monopolistic behavior, infringement of others' trade secrets, and violation of intellectual property rights. This includes establishing a management system to prevent unfair competition, improving risk assessment processes, strengthening internal inspections, and conducting training to raise awareness.
Corporate governance : a company's efforts to establish an effective governance structure, which includes promoting diversity and independence within the board of directors, ensuring the company's standardized operations, and achieving scientific, standardized, and transparent corporate governance.
Corporate governance : a company's efforts to establish an effective governance structure, which includes promoting diversity and independence within the board of directors, ensuring the company's standardized operations, and achieving scientific, standardized, and transparent corporate governance.
Risk management : a company's implementation of risk management processes in various aspects of its operations and management, the establishment and improvement of a risk management system, as well as the management of risks and compliance related to economic, environmental, and social matters.
Risk management : a company's implementation of risk management processes in various aspects of its operations and management, the establishment and improvement of a risk management system, as well as the management of risks and compliance related to economic, environmental, and social matters.
Due diligence : the situation of a company conducting due diligence regarding risks related to sustainable development, including the content and scope of due diligence, as well as the procedures for identifying negative impacts or risks associated with sustainable development.
Due diligence : the situation of a company conducting due diligence regarding risks related to sustainable development, including the content and scope of due diligence, as well as the procedures for identifying negative impacts or risks associated with sustainable development.
Stakeholders engagement : a company's establishment and implementation of effective stakeholder communication mechanisms, ensuring open channels of communication, and promptly listening to and providing feedback on the opinions and demands from various stakeholders.
Stakeholders engagement : a company's establishment and implementation of effective stakeholder communication mechanisms, ensuring open channels of communication, and promptly listening to and providing feedback on the opinions and demands from various stakeholders.

Report

	很不满意	不满意	一般	满意	很满意
整体满意度
整体满意度
实质性：充分反映了汇川技术对经济、社会、环境的重大影响
实质性：充分反映了汇川技术对经济、社会、环境的重大影响
准确性：信息准确、清晰
准确性：信息准确、清晰
完整性：完整地呈现了汇川技术重要性议题以及相关内容
完整性：完整地呈现了汇川技术重要性议题以及相关内容
可读性：内容安排和版式设计便于阅读
可读性：内容安排和版式设计便于阅读

	Very dissatisfied	Dissatisfied	Average	Satisfied	Very satisfied
Overall Satisfaction
Overall Satisfaction
Substance: Adequately reflects Inovance's impact materility
Substance: Adequately reflects Inovance's impact materility
Accuracy: Information is accurate and clear
Accuracy: Information is accurate and clear
Completeness: Thoroughly presents Inovance's key issues and related content
Completeness: Thoroughly presents Inovance's key issues and related content
Readability: Content arrangement and layout design facilitate easy reading
Readability: Content arrangement and layout design facilitate easy reading

	远未达到预期	未达到预期	基本符合预期	达到预期	超出预期
应对气候变化
应对气候变化
污染物排放
污染物排放
废弃物处理
废弃物处理
生态系统和生物多样性保护
生态系统和生物多样性保护
能源利用
能源利用
水资源利用
水资源利用
绿色产品与创新
绿色产品与创新
清洁技术机遇
清洁技术机遇
循环经济
循环经济
环境合规管理
环境合规管理

	远未达到预期	未达到预期	基本符合预期	达到预期	超出预期
公益慈善与志愿服务
公益慈善与志愿服务
创新驱动
创新驱动
供应链可持续管理
供应链可持续管理
产品安全与质量管理
产品安全与质量管理
客户服务质量
客户服务质量
数据安全与隐私保护
数据安全与隐私保护
人才吸引与留任
人才吸引与留任
员工权益与福祉
员工权益与福祉
员工培训与发展
员工培训与发展
职业健康与安全
职业健康与安全
产业合作与发展
产业合作与发展
乡村振兴
乡村振兴
科技伦理
科技伦理
平等对待中小企业
平等对待中小企业

	远未达到预期	未达到预期	基本符合预期	达到预期	超出预期
反商业贿赂及反贪污
反商业贿赂及反贪污
反不正当竞争
反不正当竞争
公司治理
公司治理
风险管理
风险管理
尽职调查
尽职调查
利益相关方沟通
利益相关方沟通

	Far from meeting expectations	Failing to meet expectations	Basically meeting expectations	Meeting expectations	Exceeding expectations
Addressing climate change
Addressing climate change
Pollutant emissions management
Pollutant emissions management
Waste management
Waste management
Protecting ecosystems and biodiversity
Protecting ecosystems and biodiversity
Energy utilization
Energy utilization
Water resource utilization
Water resource utilization
Green products and innovation
Green products and innovation
Clean technology opportunities
Clean technology opportunities
Circular economy
Circular economy
Environmental compliance management
Environmental compliance management

	Far from meeting expectations	Failing to meet expectations	Basically meeting expectations	Meeting expectations	Exceeding expectations
Charity and volunteer service
Charity and volunteer service
Innovation-driven initiatives
Innovation-driven initiatives
Supply chain sustainability management
Supply chain sustainability management
Product & service safety and quality management
Product & service safety and quality management
Customer service quality
Customer service quality
Data security and privacy protection
Data security and privacy protection
Talent attraction and retention
Talent attraction and retention
Employee rights and welfare
Employee rights and welfare
Employee training and development
Employee training and development
Occupational health and safety
Occupational health and safety
Industrial cooperation and development
Industrial cooperation and development
Rural revitalization
Rural revitalization
Technology ethics
Technology ethics
Equal treatment
Equal treatment

	Far from meeting expectations	Failing to meet expectations	Basically meeting expectations	Meeting expectations	Exceeding expectations
Anti-commercial bribery and anti-corruption
Anti-commercial bribery and anti-corruption
Anti-unfair competition
Anti-unfair competition
Corporate governance
Corporate governance
Risk management
Risk management
Due diligence
Due diligence
Stakeholders engagement
Stakeholders engagement

汇川技术2024年度可持续发展利益相关方调研问卷 INOVANCE 2024 Stakeholder Survey on Sustainable Development

汇川技术2024年度可持续发展利益相关方调研问卷
INOVANCE 2024 Stakeholder Survey on Sustainable Development